Peter WeißProgram BW/Business Information Systems - Management and IT
Since April 2016 Dr. Peter Weiß holds a full professor at the Faculty of Business and Law. He teaches courses in the study programmes of the faculty at the bachelor level, such as Business Administration/ Business Information Systems (Management and IT) (B.Sc.), Business Administration/ Digital Enterprise Management (B.Sc.) and the master level Master Information Systems (MIS) (M.Sc.).
Dr. Weiß acquired profound experience in digital business and related service-oriented strategies, service management and engineering, digital service innovation, software engineering and project management (PMI-Standard, process models and standards e.g. V-Model XT, SCRUM, Agile Development, etc.). He has been working regularly as external expert (evaluator, reviewer and rapporteur) for the European Commission Services since 11/2001.
This work included the regular monitoring and evaluation of running multinational R&D and Innovation Projects (e.g. Cloud Services, SOA) as well as assessment of a innovation project portfolio.
His reserach current research interests are focused on digital service systems, digital business transformation, service business transformations based on Service Dominated Architecture (SDA). He believes that service makes the difference and that digitization fuels the take up of service oriented business models. Service Dominant Logic (SD-logic) supports the appropriate design and deployment of service oriented business strategies which allow companies to outperform its competitors by (re-)positioning themselves in the value chain (mainly moving upstream towards the customer and direct support of customer processes).
Dr. Weiß achieved a high level of pro?ciency in the following ?elds and tasks:
- Supporting strategies for digital transformation and digitization (including industry 4.0 and smart factories)
- Systematic development of IT strategies (based on SD-logic and digitization strategies)
- Service management and engineering including the development of service strategies and service-oriented business models based on SD-logic
- Evaluation and monitoring of R&D projects (review of some 20 R&D-projects (between 1-5 Mio. EURO budget, 2-3 years duration, 4 to 16 project partners))
- Planning and Setting up of R&D and Innovation projects in ICT (some 50 projects since 1997)
- Quality assessment of results
- Administrative management (reporting, spending of resources, planning of processes and tasks, exploitation and dissemination of results)
- Quality management measures and risk management
- Software Engineering approaches and paradigms
- Process models / Process standards
Dr. Weiß has in-depth knowledge and expertise both in the subject of software and requirements engineering, as well as in related topics such as standard process models, standards, modeling (UML, process modelling), requirements analysis, agile development approaches and methods (use cases, SCRUM, etc.).
Systems Engineering and IT Skills: Dr. Weiß has excellent IT skills in the area of information systems engineering and modelling (and is well acquainted with related new architectural paradigms such as SOA), data modelling and database design, business intelligence and analytics (including emerging topics such as Big Data (e.g. Hadoop architecture, NoSQL)), business process engineering, business process simulation, service design and requirements engineering.
Language Pro?ciency and Skills: Dr. Weiß speaks ?uently English and possesses excellent skills in reporting, as well as in writing and editing scienti?c as well as technical content. Mr. Weiß has demonstrated these skills on various occassions by editing and publishing numerous scienti?c papers at international conferences, articles, books and research reports as well as moderating conference sessions, project meetings, and technical workshops. He has excellent communication and presentation skills.
Digital Service Systems and Management
Digital Service Innovation
Service Innovation / Service Science
BPMN Modelling , E-Business , Innovation Management , University-Level Education , Business Intelligence , Business Process Management , Corporate Competence , Knowledge Management , Information Management , Strategic Management , Internet-based Business Processes , Innovation , Management & IT , Information Technology and Communication Technology
2005 - Dr. rer. pol., Business Engineering, Applied Informatics
Karlsruhe Institute of Technology (KIT)
1999 - Diplom (Universitaet), Business Engineering
Karlsruhe Institute of Technology (KIT)
since 2016 - Hochschule Pforzheim University - Germany
Professor Business Informatics / Digital Business
since 2014 - AFSMI e.V. (Association of Service Management International - German Chapter) - Germany
Center for Education, Research and Transfer (CERT)
since 2014 - Weiss4.de Dr. Peter Weiß I Research, Innovation, Business Analytics - Germany
Gründer/ Unternehmer / Business Owner
2011 - 2014 - ISS International Business School of Service Management GmbH - Germany
Professor Service Operations Management and Dean MBA / Master Programs
since 2009 - eCl@ss e.V. - Germany
Scientific Advisory Board
2008 - 2011 - FZI Research Center for Information Technology - Germany
Deputy Manager Research Division Software Engineering and Department Manager Business Process Engineering and Management
1993 - 1999 - Jean Raebel Foundation (c/o MTU GmbH) - Germany
1993 - 1999 - Karlsruhe Institute of Technology (KIT) (former University of Karlsruhe) - Germany
Studies of Business Engineering and Management (German Diplom, now Master Degree)
1989 - 1992 - MTU Motoren- und Turbinen- Union GmbH - Germany
Sales Agent / Industrial Clerk
ISSIP Best Paper Award 2019
IFIP Scientific Price - First Prize: Best Papers of the Conference
BÖHMANN, T., WARG, M., & WEISS, P. (2013). Service-orientierte Geschäftsmodelle erfolgreich umsetzen. Springer Verlag.
Chapter in Book
WEISS, P., RITTWEGER, R., KRONIBUS, A. (2020). Value Co-creation as the Core of Service Innovation: Impacts of a Case Study of a Fully Digitized Health Insurance Company. In Spohrer, J. and Leitner, C. (Eds.), International Conference on Applied Human Factors and Ergonomics: AHFE 2020: Advances in the Human Side of Service Engineering (pp. 86-92). Cham: Springer International Publishing.
WEISS, P. (2020). Microfoundations for Building Systems of Engagement: Enable Actor Engagement Using Service Dominant Architecture. In Spohrer, J. and Leitner, C. (Eds.), International Conference on Applied Human Factors and Ergonomics: AHFE 2020: Advances in the Human Side of Service Engineering (pp. 116-122). Cham: Springer International Publishing.
WEISS, P., PLATZ, S., GROSSE, C., HOGREVE, J., ALBRECHT, K., & ZOLNOWSKI, A. (2014). Produktivität von Dienstleistungen. In Klaus Möller and Wolfgang Schultze (Ed.), Produktivität von Dienstleistungen (pp. 51ff). Springer Fachmedien Wiesbaden GmbH, Gabler Verlag.
WEISS, P. (2013). Informationssysteme zur Gestaltung und Umsetzung von service-orientierten Geschäftsmodellen. In Tilo Böhmann, Markus Warg, Peter Weiß (Eds.), Service-orientierte Geschäftsmodelle (pp. 113-149). Springer Gabler.
Article in Proceeding
WEISS, P., WARG, M., & ZOLNOWSKI, A. (2019). Building Systems of Engagement to overcome the challenges of digital transformation. In Proceedings of The 10 years Naples Forum on Service at Ischia, Italy (Eds.).
WEISS, P., WARG, M., ZOLNOWSKI, A., & FROSCH, M. (2019). From Product Organization to Platform Organization - Observations of Organizational Development in the Insurance Industry.
WEISS, P., WARG, M., ZOLNOWSKI, A., & SCHUSTER, T. (2018). Service Dominant Architecture: Conceptualizing the Foundation for Execution of Digital Strategies based on S-D logic., Proceedings of the 51st Hawaii International Conference on System Sciences, Waikoloa Village, HI.At: Waikoloa Village, Hawaii (pp. 1630-1639).
WEISS, P., WARG, M., & ZOLNOWSKI, A. (2017). Enabling Digital Transformation through Service Innovations. In QUIS 15 (International Research Symposium on Service Excellence in Management) (12-15 June 2017, Porto, Portugal) (Eds.), QUIS 2017 Conference Proceedings.
WEISS, P., ZOLNOWSKI, A., & WARG, M. (2017). The Service-Dominant Architecture as blueprint for implementing a service platform . In 26th Annual Frontiers in Service Conference (Ed.).
WEISS, P., WARG, M., ENGEL, R., & ZOLNOWSKI, A. (2016). Service Dominant Architecture based on S-D logic for Mastering Digital Transformation. In RESER Conference Proceedings (RESER - European Association for Research on Services) (Ed.), 26th Annual RESER Conference (pp. 20 pages).
WEISS, P., KOELMEL, B., & BULANDER, R. (2016). Digital Service Innovation and Smart Technologies. In RESER Conference Proceedings (RESER - European Association for Research on Services) (Ed.), 26th Annual RESER Conference (pp. 20 pages).
WEISS, P., & ZOLNOWSKI, A. (2014). Building a Service Productivity Lab: Simulation-based Modelling and Analysis of Service Processes and related Performance Data., Proceedings RESER-Konferenz 2014, 11.-13. September 2014, Helsinki, Finnland.
HERFURTH, M., WEISS, P., & SCHUSTER, T. (2013). Simulation-based Service Process Benchmarking in Product-Service Ecosystems. In Luis M. Camarinha-Matos and Raimar J. Scherer (Ed.), PRO-VE IFIP Conference Proceedings - 14th IFIP Working Conference on Virtual Enterprises. Springer.
HERFURTH, M., SCHUSTER, T., & WEISS, P. (2013). Decision Support based on Simulation Analysis of Service Procurement Scenarios., eChallenges Proceedings, e 2013 Confer- ence, Dublin, Irland, 2013.
HERFURTH, M., SCHUSTER, T., & WEISS, P. (2012). E-Business for Services: Simulation- based Analysis of E-Business Solution Concepts for Service Procurement Scenarios., eChallenges Proceedings, e 2012 Conference, Lisabon, Portugal, 2012..
WEISS, P., WARG, M., MARKUS, F., & ZOLNOWSKI, A. (2019). Becoming a Platform Organization: How Incumbent Companies Stay Competitive. CUTTER BUSINESS TECHNOLOGY JOURNAL, Arlington, United States.
WARG, M., WEISS, P., & ENGEL, R. (2015). Service Dominierte Architektur (SDA).
ZOLNOWSKI, A., WEISS, P., SEMMANN, M., & AMROU, S. (2015). Dimension: Produktivitätscontrolling. Retrieved from https://www.inf.uni-hamburg.de/de/inst/ab/itmc/research/completed/promidis/promidis-4-produktivitaetscontrolling-web
WEISS, P., ZOLNOWSKI, A., GEBAUER, H., & VELLEUR, M. (2014). Mit Service zum Erfolg: Bessere Wertschöpfung aus produktbegleitenden Dienstleistungen. Hamburg: Pressemitteilung PROMIDIS-Projekt / Universität Hamburg.
MÜNCH, V., WEISS, P., CREZELIUS, S., & ZOLNOWSKI, A. (2015). Servicequalität wird messbar .
WEISS, P., MÜNCH, V., & ZOLNOWSKI, A. (2014). Neuer Blick auf das Tagesgeschäft: Wie sich Services zu Wertschöpfungsträgern entwickeln lassen.
WEISS, P., MÜNCH, V., HOGREVE, J., & ZOLNOWSKI, A. (2014). Service Management: Produktivität stärken..
Delivery of invited professional speeches for regional or national professional organizations to siz
BI and Industrie 4.0 – Requirements for MDM and Integration
Strukturierte Kennzahlen Dank eClass. Dank der eClass Community den Aufwand für eigene Klassifizierungen reduzieren
Presentation at a Conference
Building systems of engagement to overcome the challenges of digital transformation
Service Dominant Architecture: Conceptualizing the Foundation for Execution of Digital Strategies based on S-D logic
Service Dominant Architecture to Master Digital Transformation: Case of an Insurance Company
Faculdade de Engenharia da Universidade do Porto Porto, Portugal Portugal
Digital Service Innovation and Smart Technologies: Developing Digital Strategies based on Industry 4.0 and Product Service Systems for the Renewal Energy Sector Digital Service Innovation and Smart Technologies: Developing Digital Strategies based on Industry 4.0 and Product Service Systems for the Renewal Energy Sector
RESER Conference (08-10 September 2016) Italy
Service Dominant Architecture based on S-D logic for Mastering Digital Transformation: The Case of an Insurance Company
RESER Konferenz (08-10 September 2016) Italy
eCl@ss for Services
eCl@ss Congress 2015 (eCl@ss e.V./ IW Consult) Germany
Reviewer WI 2019 (Business Informatics)
Reviewer Conference IESS 2018 (Karlsruhe)
Reviewer Special Session/ Track at INDIN 2018
INDIN 2018 Portugal
Member of a public committee of research projects evaluation
Evaluation Horizon 2020
Gutachter European Research Agency
European Research Agency (REA) Belgium
Expert (European Commission)
Europäische Kommission Belgium
Leader of a project funded from public institutions
2018 - 2021
TrueCultureDig: Transformation of Enterprise Culture in SMEs based on Industrie 4.0 Strategies
Academic association membership
Association for Information Systems (AIS)
2016 - 2017
RESER (European Association for Research on Services)
RESER (European Association for Research on Services) Sweden
German Informatics Society
Gesellschaft für Informatik e.V. Germany
Session/Track chair at a conference
Track B6- Innovation models in service industries
RESER (European Association for Research on Services) Italy
Member of a research group
2016 - 2018
CEN Workshop on ICT Skills
CEN (European Committee for Standardization) Belgium
Industry 4.0 Data Semantics with eCl@ss
eCl@ss e.V. Germany
Baden-Württemberg-Certificate for University Didactics (200 AU)
Hochschul Didaktik Zentrum (HDZ) Baden-Württemberg (Geschäftsstelle Karlsruhe) Germany
Member of academic advisory council
Center for Education, Research and Transfer (CERT)
AFSMI (Association of Service Management International) - German Chapter Germany
Scientific Advisory Board
eCl@ss e.V. Germany
Programmkomitee PRO-VE (IFIP Working Conference on Virtual Enterprises)
IFIP PRO-VE Conference (Socolnet) Portugal