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Course Catalogue - Service Marketing (M.A.) 

 Semester 1
HRM5062 Personnel Management
MAR5051 Specific Aspects of Service Research
MKT5011 Service Management Basics
MKT5012 Service Society Economy
MKT5031 Service Marketing Strategies
MKT5041 Service Future Technologies (Internet, etc.)
MKT5064 Cross-Cultural Service Management

 Semester 2
MKT5032 Service Marketing Tools
MKT5042 Service Process Technologies (CRM, etc.)
MKT5052 Innovation and Acceptance of Service Research
MKT5065 Quality Management and Controlling
MKT5081 Project

 Semester 3
THE6999 Master Thesis

 MSM WPF
GMT5024Corporate Strategy Games
MCO5051Communication Management in Various Sectors and in International Business
MKT5071Industrial Services
MKT5072Financial Services Marketing
MKT5073Health Services Marketing
MKT5074Automotive Trade Marketing
MKT5075Media Marketing
MKT5077Applied Neuro Marketing

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